Maximize your brand's contribution margin by optimizing decision making

symphonie is the "single pane of glass" to optimize every decision you make across pricing, advertising, inventory, fulfillment and more. symphonie: The decision optimization platform. Using data, machine learning and more, symphonie determines the optimal action and automatically implements.

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Philosophy: Simplicity, Scalability and High Performance

Features

What you get with symphonie

The "single pane of glass" to see all your data and optimize every decision your brand makes to maximize contribution margin. Let AI optimize decisions that are pure math problems so you focus on those that are more art than science.

Single Place for Critical Data

Seamless integration of all the data you need to optimize decision-making: sales, advertising, inventory, fulfillment and more. Your data. All in a single platform.

Ready-to-Scale Components

Discrete components that scale alongside your e-commerce brand. As your grow, we handle the increasingly more complex decisions you have to make. You don't have to do it all on Day 1.

Automation & Intelligence

Scale your resources and time because, every decision and action that can be automated, is automated. Don't spend human time on decisions and actions a computer can make for you.

Simplicity & Speed

Onboard in less than 60-seconds. Integrate each of your e-commerce platforms in 3-clicks. It doesn't take days or weeks, it takes minutes. By the time you finish your coffee, symphonie is working for you.

Continuous Learning

Optimizing decisions maximizes contribution margin. And to optimize every decision, symphonie autonomously learns in the background. We run the experiments and do the math so you don't have to.

Your Data Where You Want It

No matter the source, symphonie standardizes your data into a consistent structure to create a "single source of truth. That consistent structure is available to be pushed into your own systems with 1-click.

One Platform. Everything You Need.

Maximize Contribution Margin

One Platform. One Experience.

Don't juggle a dozen fragmented SaaS e-commerce tools that do just one thing. symphonie does everything.

No horizontal fragmentation.

Amazon. Shopify. Walmart. We support all three.

No vertical fragmentation.

Sales. Inventory. Fulfillment. Advertising. Pricing. Listings. And more. We get it all.

Past. And future.

Yes, forecasting is built-in too so you know where you've been and where you are going. All the time. Down to the individual product.

Every feature you need to scale your e-commerce brand.

Amazon Seller & Vendor Central.

On Amazon whether you are the seller direct to customers (Seller Central) or the supplier to Amazon (Vendor Central), we handle both.

Your single 'pane of glass'.

See everything in one place instead of logging into Amazon, Shopify, Walmart, et cetera. Make decisions in minutes instead of days.

Seamlessly manage multiple brands.

More than one e-commerce brand? No problem! We natively handle that too! See all your brands in one place.

Features that add value across your e-commerce brand.

Built-in data integration & push.

Secure 1-click data synchronization to any Postgres and/or MySQL instance your business owns. Multiple times a day.

Notifications with escalation.

Don't drop the ball. e.g., Get notifications that escalate from email to text for critical activities that impact contribution margin like accepting an Amazon Vendor Central purchase order within 24 hours.

Easy to use User Interface (UI)

Our UI is built leveraging our hands-on deep expertise managing e-commerce brands and ex-Amazonian roots - manage your brand the way Amazon manages its business.

Onboard in just 2-clicks and under 60-seconds.

Click 1: Sign up

Follow the 'Sign Up' link to create your account and enter basic information for your e-commerce brand(s) - whether 1 or 10.

Click 2: Authorize our connection

For each e-commerce platform you operate on, authorize our connection with 1-click per platform.

Ready!

We immediately begin ingesting five-years of prior data and you will start to see it within 2-hours on symphonie.

FAQs

Frequently Asked Questions

Dive into the following questions to gain insights into the powerful features that symphonie offers and how it can help maximize your contribution margin.

Why symphonie?

When you operate an e-commerce brand, you have to make critical decisions every day across pricing, inventory, fulfillment, listings and so on. The list is endless. Your time is not.

Many of the decisions you have to make are - at their root - math optimization problems a computer can solve. That is where symphonie can help: enabling you to focus your limited time on problems that aren't straight math.

What do I need to start?

It takes just 2-clicks and 60-seconds to onboard. For each platform you operate on, you will authorize our connection. Its very easy and automated using Open Authorization (OAuth).

The only other thing you need is a symphonie invitation code because we speak with every e-commerce brand before they onboard to better understand your business and your pain points (we've been there ourselves).

How much data do you get?

We seek to get 5-years of data for your e-commerce brand. As far as domain, we get every bit of data your brand generates that is relevant to maximizing your contribution margin: sales, pricing, inventory, fulfillment, listings and so on.

What is your pricing?

We discuss pricing as part of our on-boarding process. We want to fully understand your e-commerce brand and explain how our platform and pricing works. We ensure our pricing is appropriate for every stage of an e-commerce brand's life - from that exciting initial launch all the way to being a major, well-known brand. No brand is too small. Or too large.

How quickly can I see data?

It can vary by platform and how much data your e-commerce brand has -- generally you start seeing your data in our platform within a few minutes. It can take several hours to complete the initial extraction going back 5-years.

Our extraction begins with the most recent data and goes backward so what's most recent is visible to you as quickly as possible. After the initial extraction, incremental extractions take just a few minutes.

How do you protect a brand's proprietary data and Personally Identifying Information (PII)?

See Data Security & Protection for a detail description of the industry best practices we implement.

E-Commerce Brands

Continents

Platforms

$1M+

GMV Data Flow

symphonie

Optimize your contribution margin today
Everywhere you sell. Every sku. Every decision.

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As ex-Amazonians with 40+ years experience in technology, supply chain, logistics and e-commerce -- we have lots of experience and opinions about the e-commerce ecosystem. We love to share them with you from time to time.